Jazz Near You

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Frequently Asked Questions

  • Trouble signing in?

    If you have tried repeatedly to sign in or did not receive our password reset message, then contact us via email. We will reset your password manually.
  • Why do I get forwarded to my member page when I try to submit an event?

    If you are trying to submit an event and you are being redirected to your member page, please do the following: Log out of All About Jazz (and make sure you are also logged out of Jazz Near You); Delete your browser's All About Jazz cookie (just to be safe); Log back in to All About Jazz. Once you log back in, you'll also be logged in at Jazz Near You and you can freely upload your events.
  • I've checked the box associated with my member page to receive the weekly newsletter, but I never receive it. Why is that?

    First, search your bulk or spam folder by the subject "events near". If you find it, set up a filter (to your inbox) or mark the message as valid.
  • I moved and I want to receive newsletter events associated with my new city. Where do I make that change?

    First, log into All About Jazz (or Jazz Near You). From there, drag your mouse over "Hi, [Your Name]", then select "Update Settings" from the dropdown. Change the location under the "Newsletter Subscription Setting" section. Save your changes and we'll send you events in that city moving forward.
  • Can you submit events for me?

    Jazz Near You is a free listing service, so it's up to the musician, presenter, promoter, venue owner, etc. to upload their events. We provide a powerful platform to distribute your events across two websites, a weekly email announcement, an app and via various widgets and feeds.
  • How do I update or delete an event?

    You can delete an event from your MY EVENTS page here.
  • How can I access my uploaded events?

    We list all uploaded events (past and present) on your MY EVENTS page here.
  • I uploaded an event but do not see it listed in the Jazz Near You calendar.

    It's possible the city associated with the venue is not in our database or the venue listing has an incomplete address. Either way, please contact us.
  • I submitted an event and it keeps including the wrong name for one of the musicians. Why is that?

    Jazz Near You attempts to match on an entered name in the Participating Musicians section of the event submission form. If the musician you are attempting to enter is not listed in our database and is similarly spelled to a musician that is, then Jazz Near You will default to the similarly spelled musician's name.

    The solution is to create a musician page for the missing musician. Simply create a shell page here. Once created, return to your event, click update, then replace the incorrect name with the correct name.
  • How do I remove a musician from my favorites calendar?

    To remove a musician from your favorites calendar, click the "Music Favorites" tab from your member update page and uncheck the box associated with the musician. Click "Hi, [Your Name]" > Update Your Page > Music Favorites.
  • Why does www.jazznearyou.com and jazznearyou.com forward me to wilmington.jazznearyou.com

    Good question. Though it does not happen for all, it does happen for some and we are looking into it. We'll remove this question once the problem has been resolved. In the meantime, if you access Jazz Near You often, add a shortcut / bookmark to your browser. You can also quickly change cities by clicking the globe icon in the top right corner of every JNY page.

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